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Terms and Conditions

A clear agreement from first request to delivery

These terms govern use of the Athar365 website and the ordering, delivery and payment of services. An approved proposal or contract remains the detailed reference for each project.

Terms and Conditions

Policy details

Last updated: 17 September 2026

If this page conflicts with a signed project proposal or contract, that document governs the relevant project, subject to any mandatory rights under applicable law.

1. Acceptance and scope

By using the site, submitting a request or purchasing a service from Athar365, you confirm that you have read and accepted these terms. If you act for an organisation, you confirm that you are authorised to represent it.

These terms cover the website, forms, digital assistant, client dashboard and electronically agreed orders unless an approved written document says otherwise.

2. Services and project scope

The website describes marketing, consulting and execution services. Scope, schedule, fees and deliverables become binding only when the relevant proposal, contract or work order is approved and any required payment is made.

A material change after approval may require a revised fee or schedule and will begin only after both parties agree.

3. Client responsibilities

The client must provide accurate information and materials it is entitled to use, name an authorised approver and respond within agreed timelines.

  • Do not submit passwords, card details or sensitive information through public forms.
  • Obtain the necessary rights and approvals for brands, images and data supplied to us.
  • Review deliverables and provide approval or clear feedback on time.

4. Fees and payment

The final amount and any applicable charges are shown at checkout or in the approved proposal. Payment follows the milestones and due dates stated there.

Late payment may pause work or move delivery dates in proportion to the delay, following notice where reasonably possible.

5. Delivery, revisions and approval

Estimated timelines begin after required materials and payment are complete. Dates may change when inputs or approvals are late or where the project depends on a third party.

Revision rounds follow the proposal. Written approval through email, the client dashboard or the agreed channel confirms acceptance of the relevant stage.

6. Marketing outcomes

We apply professional care to planning, execution and measurement, but commercial outcomes are affected by factors outside Athar365's control, including the offer, price, market, competition, budget and platform decisions.

An estimate, metric or forecast is therefore not a guarantee of a specific sale or return unless a written contract expressly says otherwise.

7. Intellectual property

Each party keeps its pre-existing content, identity, software, templates and methods. The client grants Athar365 the limited permission needed to use supplied materials for the project.

Rights in bespoke final deliverables transfer only to the extent stated in the approved proposal or contract and after payment of outstanding fees. Unapproved work, general tools and reusable templates are excluded unless expressly agreed.

8. Third-party services

Some work relies on advertising platforms, payment providers, technology tools or external suppliers. Their availability and terms apply, and Athar365 cannot guarantee decisions or continuity outside its control.

9. Acceptable use

You must not disrupt the site, attempt unauthorised access, submit unlawful or rights-infringing material, or use deliverables for deceptive or unlawful purposes.

10. Liability

To the extent permitted by law, Athar365 is not liable for indirect loss arising from a business decision based on general website information. This does not exclude liability that cannot lawfully be excluded or an express obligation in an approved contract.

11. Suspension and termination

A service may be suspended or terminated for non-payment, misuse, inability to perform or a legal violation. Work and payments are then handled under the approved contract and the cancellation and refund policies.

12. Governing law and contact

These terms are governed by the applicable laws of the Kingdom of Saudi Arabia. We first seek to resolve concerns amicably through the contact channels below.

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